For YOU - For ME - For US
-Keep a minimum distance of 1.5 meters from other people.
-We recommend to wear a mouth and nose protection.
-Sneeze and cough into a handkerchief or into your elbow.
-Avoid shaking hands.
-Keep your hands away from your face.
-Wash your hands regularly with warm water and soap and then disinfect them.
-If you feel any signs of illness (cough, fever, etc.), consult a doctor and inform the hotel management.
We have digitized our arrival process in order to keep contact as low as possible.
-3 days before arrival you will receive an email with all the necessary information for the digital check-in.
-Fill out the registration form digitally and also sign it digitally.
-Payment is also made contactless before arrival.
-The room cards are disinfected after each use.
-We recommend to keep your distance and wear mouth and nose protection.
-Transparent partition walls were installed at the reception for protection.
-Use the “contactless” dispensers and dispensers with elbow buttons in the various areas of the hotel.
-For regular hand washing, we offer individual small towels on a washstand in front of the public toilets to dry your hands. The sink can be used without using a door handle.
-There are markings on the floor at reception and in the restaurant to ensure that the distance is maintained.
-In the rooms you will find disinfectant wipes.
-The rooms are cleaned twice a week.
-The following areas are disinfected each time the room is cleaned: all door and window handles; all light switches; all surfaces; all devices such as telephone, remote control, etc.
-The windows are open during the complete cleaning of the rooms.
-When cleaning the room, the employee wears appropriate mouth and nose protection and disposable gloves.
-Please leave the room with the room cleaning service.
-All non-essential flyers, pads and pens have been removed from the room. Remaining flyers are removed and recycled after each departure. If you need writing utensils, send us a message via our Guest Service App straiv.
-We have set up a disinfection station at the transition to the restaurant. This is to be used before entering.
-We recommend mouth and nose protection.
-The tables are disinfected after each use.
We have digitized our departure process in order to keep contact as low as possible.
-On the day of departure, you can check out contactless via our Guest Service app.
-Leave the key card in your room on the day of departure or put it in the mailbox provided in front of the reception. The room cards are disinfected after each use.
-After your departure we will send you the invoice by email.